Guaranteed Dates for all ITIL Courses
We respect the fact that our delegates make special arrangements in their personal and professional lives for attending our classroom courses. Hence, we ensure that all our classes are confirmed and are held as scheduled. In rare cases where we are not able to proceed with a physical class in spite of our best efforts, we make sure to provide our delegates with the best alternate options. Our cancellation policy is the best in the industry. Delegates can choose from any of the options below:
- Attend an Instructor Led Live class on the same dates as the original classroom program - All our live classes are guaranteed to run. A live class is actually a more economical and convenient method of training than a classroom. The candidates are trained live in the comfort of their own homes by expert certified instructors. They get the same focused attention as in a classroom course without the hassles and cost of commuting daily. Click here to know more about our live classes
- Re-schedule to a future class at any location
- Re-schedule to a class in a nearby location in the same week. Delegates will be suitably compensated for the inconvenience caused and for travel and stay related expenses in the new location.
- Opt for a full refund
*Please note that this guarantee is valid only for courses in the U.S. and Canada.