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Chapter 1 : Introdution
Select number of questions to work on:
Question number to begin with:
(This should be a
The Chapter Tests assess the delegate’s degree of understanding of the respective chapter content.
The questions are in the Multiple Choice format, wherein the delegate will have to choose one correct answer from a choice of four (4) options. The correct option is provided along with justification and reference.
Each answer is provided with a 'Justification' which enhances the delegate’s understanding of the concept. The delegate can understand why the correct option is correct and why the rest of the options are incorrect.
The 'Reference' directs the delegate to where the concept embodied in the justification can be found in the OGC ITIL