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Free Resources

There are numerous free resources you can tap into to take simulated ITIL practice tests, watch high quality videos, take chapter tests, download a free mobile app, and use the ITIL Knowledge Center to give yourself an edge.

Free Demo: Online Course

The free demo includes one full-length simulated ITIL Practice Test and downloadable study guides and podcasts.

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Overview: Classroom/Virtual

Our course materials have been designed by a panel of ITIL experts with more than 15 years of industry experience in IT Service Management. MyITstudy has created a time-tested methodology, which is backed by high pass rates. We provide students with all the materials they need, including workbooks, chapter test books, a final test booklet, process charts, case studies and gift packs.

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Free High-Quality Videos

Free videos on ITIL Foundation Overview, History of ITIL, Introduction to ITIL, and Introduction to key terms are available.

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Free simulated ITIL Practice Test

Take a Completely Free Simulated Practice Test–the closest you can get to the official ITIL Foundation Certification Exam. MyITstudy's simulated exam provides all the features encountered in the ITIL Foundation Exam format–this 1-hour test will help you understand the ITIL Foundation exam format.

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Free Chapter Test

The questions in the Chapter Tests familiarize MyITstudy students with the different types of questions they can expect in each particular Phase. A detailed justification/explanation for each answer is also provided.

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Free Guide, Podcasts: Introduction

Guides are available for the entire ITIL Foundation course syllabus and are available to students who enroll in any of MyITstudy's classroom or live courses.

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Free Mobile Apps

MyITstudy provides many mobile apps that help students study for and pass the ITIL® Certification exam.

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ITIL Crossword

A crossword to test your knowledge in ITIL.

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ITIL Knowledge Center

This center provides resources such as an ITIL Glossary, OGC Executive Briefing, Managing successful change, ITIL in a Recession, and ITIL Service Management Practices.

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Case Studies And White Papers

Case studies and white papers for you to better understand problems and scenarios.

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About ITIL

IT Infrastructure Library® (ITIL) is the most widely adopted framework for IT Service Management in the world. It is a practical approach to identifying, planning, delivering, and supporting IT services to business. It describes how IT resources should be organized to deliver business value, documenting the processes, functions, and roles of IT Service Management (ITSM).

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