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ITIL

ITIL and Scrum

In recent times, additional certifications such as ITIL, PRINCE2, COBIT, PMP and SCRUM have been sought both by professionals and organizations in order for modifying an existing service or for designing a new service  to the required business standards. Now let us see the advantages of SCRUM and ITIL: ITIL …

Where is ITIL headed to?

ITIL is an acronym for IT Infrastructure Library. The Best Management Practice website defines ITIL as a”…cohesive set of best-practice guidance drawn from public and private sectors internationally”. It helps service providers with guidance on IT services, processes and so on. On 1st July, 2013 AXELOS was announced as the company …

Top Paying IT Certifications

Most individuals associate the word certification with dollar amount and while this is true for most certifications the rule doesn’t apply to all.  Below is a recent survey report conducted by a reputed market research on the IT certifications and pay packages associated with it. Cisco Certified Design Professional: ( …

Value in ITIL

We normally say that it’s always the Customer who defines the value of the service but not the service provider, so have you ever wondered as to what is Value. Today we would be covering that so let’s have a look at it. Value: Value is often measured by how …

Is IT Service Management Important?

IT Service Management (ITSM) has made its presence felt in both large global sized organizations and as well as medium and growing enterprises.  All of them have realized the importance of it and have tried to adopt ITSM into their functioning. But the problem lies in the fact that not …

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