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ITIL® Foundation Course Details

The ITIL® Foundation Certification is the first step to becoming an ITIL Expert. You can pass the ITIL Foundation Exam by learning the basics, terminology and important concepts of ITIL by attending our 3 day classroom course.

Who needs to attend?

This qualification is aimed at:

  • Anyone requiring a basic understanding of the ITIL framework and how it may be utilized to enhance the quality of IT Service Management within an organization.
  • IT professionals who are working within an organization that has adopted and adapted ITIL, who need to be informed about and thereafter contribute to an ongoing service improvement program.
  • This may include, but is not limited to, IT professionals, business managers and business process owners.

Format of the ITIL Foundation Exam

The format of the ITIL Foundation Examination is given below:

  • 40 multiple choice questions
  • One-hour duration
  • Each question carries one mark.
  • No negative marking
  • Passing percentage is 65%, or 26 out of 40
You can successfully complete the ITIL Foundation course with MyITstudy.Click here to enrol in our classroom program.

Click here to learn more about the ITIL Foundation course syllabus and timetable.
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