Home | Contact | Sitemap | Sign In
Facebook Twitter LinkedIn Youtube Channel MyITstudy Blog



For ITIL® Foundation Course

For ITIL® Intermediate Course

For ITIL® Online Course

For ITIL® Blended Course

For ITIL® Virtual Live Class


Stringent Selection Process: MyITstudy has Accredited trainers who are handpicked from the best in the industry. Each of our trainers has successfully undergone a rigorous and stringent selection process and has earned the Approved Trainer accreditation.

Extensive Industry Experience: Our trainers bring years of experience to the classroom, along with immense knowledge, expertise and enthusiasm ensuring that students are enriched by the subject matter.

"Train the Trainer" Program: Through a comprehensive and extensive "Train the Trainer" program, all our instructors are experts in MyITstudy classroom training techniques and adult-learning processes aimed at delivering an exceptional training experience. Our training programs differ from our competitors, because we place emphasis on soft skills and the human factor in IT.

Proven Training Methodology: Our trainers ensure that students are provided quality study materials and are comprehensively exposed to methodologies and techniques by providing clear examples and case studies that delve into applications of course concepts in real-life situations.

We would like you to go through the profiles of our faculty - and you will agree with us that no other training provider has the quality of faculty as we do.

Alexis Carnegie-Dunham

"The information was well presented by Alexis." - Jim Robellard, Plymouth Tube Company

"Alexis knew content well and was willing to discuss any questions or comments." - Kirk Smith, York Telecom

"Alexis kept the class focused without discouraging questions and discussions that were relevant to the goal." - Bruce R Savag

In her 15 years of project management experience, Alexis has held several project positions including project manager, sub-project manager, subject matter expert, continuous improvement lead and assistant project manager. Working in different industries including retail, manufacturing and utilities has given her a broad range of experience in project management. Combined with an Engineering degree from the University of Michigan, Alexis has leveraged her PMP certification to successfully conduct traditional classroom and computer based training to audiences of executives and managers. Making project management a priority in her career, she has acquired specialized experience in building and working with virtual teams, statistical process control techniques and measurement system analysis.
Alexis teaches ITIL for MyITstudy

Andreas Schulz
(PMP, ITIL Expert)

Andreas is a PMI certified Project Management Professional (PMP) and ITIL V3 Expert. Presently he works as a consultant and quality manager for large enterprises in the field of IT Management. He looks back at many years of working experience in IT operations and IT project management. He has worked at medium enterprises as well as large international public companies and got a vivid impression of the benefits and importance of a concise business strategy based on established standards and methodologies. For him sound process understanding is one of the keys to success in any business. Andreas holds a master degree in theoretical linguistics from University Freiburg, Germany, and has three years teaching experience at University Furtwangen.

Andy Barkl
CompTIA Project+, CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Server+, CompTIA CTT+, MCT, MCSA, MCTS, MCITP, CCNA, US DoD Secret Clearance

Andy Barkl, MCT/MCSA/MCITP, Cisco, and CompTIA certified, has been studying technology for many years. During the last 14 years, he has spent much of his time parting the knowledge and experience he has gained through IT exams, over 300, to help others be prepared and successful. He teaches classes worldwide and at home in Phoenix, AZ where he has lived most of his life.

Andy teaches Microsoft and CompTIA courses for MyITstudy

Audrey Phillips

"Audrey is excellent. She has a great ability of presenting difficult information." - Rebecca Mittica, MW Industries Inc.

"Audrey is knowledgeable instructor. I really liked her teaching methodology including fast pace, flexibility, chapter quizzes, reinforcing homework, mind mapping." - Jim Walke, Virginia Bioinformatics Institute at Virginia Tech

"Audrey welcomed participation and was very nice to offer email or call back for questions." - Elizabeth Goltz, Beacon Midwest

Audrey Phillips is a certified Project Management Professional with over 11 years of rich experience in project management. Audrey has managed IT implementation projects in several U.S. Metropolitan school districts and is currently employed as a manufacturing project manager and technology engineer responsible for the development of end-of-line test and validation software for computer interface device and electronic production facilities located in Zhuhai, China and Juarez, Mexico. Audrey holds a B.S. degree in Telecommunications Management from DeVry University and a Master's in Project Management from Keller Graduate School of Management.

Barbara Siefken

"Barbara did an exceptional job in helping me understand the concepts better. Thanks to Barbara, who gave me confidence to take the exam immediately after the course." - Paula kleiman, Facey Medical Foundation

"The pace of Barbara's class was good and flowed well. She was great and was able to control other students when needed in a nice way." - Max Sabo

"Barbara made a normally dry subject engaging and fun." - Adam Erskine, Airborne Systems

For the last 20 years, Barbara has applied her software and project management skills in product development, quality assurance, and sales. She holds a Bachelor's degree in Computer Science from Stony Brook University and a Master's in Computer Science from NYU-Poly. She is a certified Math 7-12 teacher, and has spent a year as a visiting professor on loan to Southern University. Projects at Texaco, Bell Laboratories, and Tektronix ranged from designing the STI graphics system to leading the QA program for the TDS oscilloscope project. More recently, she has helped a handful of startups to introduce new products and expand their markets. Barbara enjoys collaborating and is an active member of the Portland Chapter of PMI and the Lake Oswego ARES emergency communications team. Other training pursuits include the Entrepreneurial Edge, Dale Carnegie, and Miller Heiman.

Beth Quinlan

Beth is an independent trainer/consultant who has specialized in Microsoft infrastructure, security and messaging technologies for over 16 years. Beth has spent several years traveling worldwide on behalf of the Microsoft Product Teams training internal Microsoft engineers, partners and customers on new products
Beth has acted as the Project Manager for many Microsoft projects, including Hands-On Labs at technical conferences world-wide. She has spoken at numerous events for Microsoft and other vendors, written courseware for a variety of clients, developed hands-on labs and authored technical documentation.

Bobbie Green

Bobbie has been a Microsoft Certified Trainer since 1997. She teaches courses in Management Information Systems, Cybersecurity, Enterprise Resource Planning and SAP. She is an expert with languages such as SQL, HTML and Java. She holds four premier Microsoft Certifications. She holds a doctorate degree from Seattle University with a specialization in Software Engineering. She also has an MBA. Bobbie is an expert in business intelligence and data analytics.

Carl Gill
MCT, M.S. IT, M.B.A.-Technology and Management Advocate

Carl is an Information Technology (IT) professional whose hands-on experience as a human performance improvement consultant and instructional designer complements and enriches his technical expertise in software, hardware, networking, and programming. Carl specializes in mapping business processes to the technical tools that support them. He works with individuals, teams and companies to design efficient procedures that provide high quality output and allow employees to focus on their key deliverables. Over more than 25 years in both the corporate and academic worlds, Carl has literally done everything from teaching email classes to successfully managing multi-million dollar IT projects.

Charles Quansah

"Charles is a great instructor. He ensured that all the concepts were understood and that all students were well-prepared for the PMP certification exam. His teaching methodology was excellent. I would strongly recommend PMStudy and Mr.Quansah to my colleagues." - Leslie, Birmingham, AL

"Charles is an excellent instructor who has immeasurable wealth of knowledge, impeccable humility and respect. He is a star instructor" - Jackson, Fredrick, MD

"Charles is a very good instructor. He welcomed questions, participated in sharing candidate's logical thought process and helped them realize the correct answer" - Brik, Washington DC

Charles has over 14 years of experience in Information Technology (IT) and Business Operations Management. He has spearheaded a number of IT initiatives across leading organizations, ranging from streamlining multiple processes in IT projects in a Fortune 500 company, to upgrading IT systems which were deemed impossible to upgrade by expert consultants. Some of the companies he has worked for include Gannett-USA Today, Ritz Camera, and most recently Marriott International. In his current job where he serves as the Director of Information Systems, he is responsible for coordinating all Information Technology initiatives and managing a portfolio of projects directed at achieving the organization's strategic Information Technology objectives. His interventions have helped organizations realize huge cost savings and drastic increases in efficiency.

Charles holds a B. Sc. Information Systems from University of Phoenix and Master's in Information and Telecommunications Systems from the Johns Hopkins University. He holds professional industry certifications in four disciplines including the Project Management Professional (PMP) certification from the Project Management Institute (PMI). He is also a certified ITIL trainer.

Chuck Nailen

Always looking for that "light bulb" moment.

In his more than 20 years of experience, Chuck has worked in a multitude of roles, including help desk analyst, programmer, database administrator, network engineer and trainer. He has worked in a variety of industries including banking, healthcare, software sales and training. Chuck is experienced with all levels of a project, able to help in any situation. A solution provider, who works well with customers, he is able to help customers learn and understand software and hardware processes, problems and resolutions.

Chuck has a bachelor's degree from Ripon College in Ripon, WI, and a master's degree in MIS from the University of Wisconsin, Milwaukee. In the early 2000's, Chuck attended PC ProSchools, a Microsoft IT Academy, and earned his Microsoft certifications.

Corbett Kroehler

Corbett is a graduate of Full Sail University in Winter Park, FL, about a 30-minute drive from his home in Orlando. He majored in record and video production, but ultimately turned his focus to Information Technology, the field in which he has specialized since 1998.

He began teaching the Microsoft Official Curriculum in 2008 and became a Microsoft Certified Trainer in 2010. Corbett's main focus in the classroom in on .NET, SharePoint and SQL Server, but he is also credentialed to teach Exchange, Windows Server and Windows 8.

Corbett has a wife, Catrin, and six housecats.

Corey T. Bailey

"Corey was a fantastic instructor. His interactivity kept my attention throughout" - Ethan, Dallas

"I enjoyed the instructor who was very hands on and ensured that the class thoroughly understood the concepts and principles." - Jacquelyn, Houston

"Great instructor- really knew the material. Good class interaction." - Michelle, Austin

For over 20 years, Corey has been directing the delivery of IT services in customer facing roles. He has been a successful manager, coach, project manager, vendor manager and process change agent in small business and Fortune 500 environments. Corey has a track record of improving profitability and customer satisfaction with a focus on analytics and strong team work in challenging environments. He has been recognized for his contributions in the delivery of large project implementations on time and within budget by managing performance and closely tracking results. Corey has held executive management positions at ICL PLC, Fujitsu and JDL Technologies. Corey also has over 2000 hours of certification training experience with highly satisfied students as evident by the comments above.

Daniel Montgomery

"Daniel was focused on the course and structured the training very well." - Jonathan, Jacksonville

"Daniel's class provided me with all the knowledge which was needed for me to pass the exam" - Daryl - Miami

"What I really enjoyed about Daniel's class was that he was focused and concise" - William, Jacksonville

Daniel has several years of project management experience directing IT infrastructure, e-commerce and online marketing projects. With a background in software development and marketing, he has been a perfect fit for the liaison role between IT and the business units. With 15 years of experience in IT, Daniel has led many projects with firms like ReStocklt.com, Montgomery Consulting Inc., Nestle USA etc. He has successfully delivered a multitude of projects managing IT, day-to-day operational workloads of IT staff and quality control. Daniel holds a Bachelor's degree in Business Administration from the University of Southern California and an MBA from the University of Miami. In addition to his PMP, he holds the PMI-RMP (Risk Management Professional), PMI-SP (Scheduling Professional), CAPM (Certified Associate in Project Management) and 4 ITIL certifications in IT Service Management. A highly experienced trainer in the field of Project Management, Daniel's acumen and expertise in teaching is reflected by the quotes from his students above.

David M. Franklyn
Microsoft MVP, Windows Expert-IT Pro, Microsoft Certified Trainer Regional Lead, Eastern USA,MCDST, MCTS12, MCSA2, MCDBA, MCSE3 + Security, MCITP7, Microsoft Small Business Specialist, Network+, Security+, Server+

Dave lives in Tallassee, Alabama. He is an East USA Microsoft Regional Lead MCT. He's been a Microsoft Most Valuable Professional (MVP) for three years and teaches certification classes at Auburn University. He writes MOC for Microsoft Learning. He's been working with computers since 1976, starting in the mainframe world and moving early into the networking arena. He spent 22 years in the U.S. Air Force as an electronic communications and computer systems specialist, retiring in 1998. He is president of the Montgomery IT Professional Group.

Doreen Bailey

Doreen has enjoyed providing technical training and support for over 15 years.

In addition, she has worked in a variety of industries (financial, educational, computer manufacturing), in a number of roles as Field Engineer, System Administrator, Support Analyst.

Doreen teaches Microsoft courses for MyITstudy

Edward John Flatley

Ed has over 17 years in the telecoms industry managing projects from IT/telephony systems integration, outsourcing and environmental initiatives to brand/marketing campaigns, logistics and many others. A qualified Prince II practitioner, Ed has a strong appreciation of how the use of solid project management methodology supports operationally in addition to being a huge advantage in navigating corporate politics.
Having previously worked with telecoms giants such as Telefonica O2, Vodafone and ZTE, Ed has embraced his entrepreneurial spirit and is working on several start-up projects in addition to working as an environmental consultant to the telecoms sector.

Elizabeth Lynne Warren

"Lynne has good knowledge about Project Management. I learned more in four days than in the three years at my employer" - Dawn, Waltham, MA

"Lynne is an excellent instructor. She broke down concepts into simpler or more understood ideas. Great examples from her past experience, made things come to life." - Laura, Waltham, MA

"Lynne was very helpful with the tricks and tips she provided to read the questions and the hints which she gave to help remember difficult concepts. I am thoroughly impressed by her knowledge through all the volumes of data she has gone through" - Holly, Hartford

Lynne has a proven track record of success in leadership positions as well as in a team environment. She has extensive experience coming from management and project related positions in a variety of industries which include: public utilities, technology, landscaping, residential construction, magazine publishing, and finally, independent consulting. She is highly skilled in employee management, career planning, and development. Her strength and proficiency were demonstrated when playing a key role on major projects including assembling and leading effective teams. She has enhanced her knowledge by doing professional development courses such as Chamber of Commerce Leadership Program, Facilitative Leadership, Psychology of Supervision, Intervention Skills, Team Problem Solving, Technical Writing, and Distribution Field Engineering Training Program. She did her Bachelor's in Business Administration from the American InterContinental University and is a certified Project Management Professional (PMP). Lynne also has over 3000 hours of certification training experience with highly satisfied students as evident by the comments above.

Eric Carter

Eric Carter is a certified Project Management Professional (PMP) with over 15 years of experience as a business owner, project manager and consultant in various fields including law, auto industry and banking. His varied experience has given him a unique understanding of both project and program management. Eric holds a Bachelor's degree in business economics and a Juris Doctorate.

Harco Peschier

Harco is a certified Project Management Professional (PMP). He has an extensive Project Management experience, obtained in many international, cross-functional projects; either as project team member, Project Manager, or Program Manager. In his current position, Harco is often consulted by experienced Project Managers, and provides training and guidance to starting Project Managers. Having spent 20+ years in various positions in large IT companies, he has built up an impressive working knowledge in multiple disciplines, including Spare Parts Planning, Cost Management, and Vendor Management, specializing in Spare Part Logistics and Supply Chain Management. Harco is also a certified APICS (CPIM) professional.

Jayson Ferron

Jay is a technical trainer with real world experience.His responsible for various projects that include security management, implementing, training and designing solutions to meet customer's requirements including designs, operating systems migrations, network infrastructures, enterprise security solutions and mobility issues. He is also the author of several books including Security Challenges and Solutions Workshop Series for Microsoft Partners, Architecting Microsoft Server Virtualization Solutions with Hyper-VTMand System Center Virtual Machine Manager, Windows Mobile Security Training.

Joe Helmer

Joe has more than 25 years of experience as an Information Technology professional. During his career as an IT professional, he has held the following positions:

  • 2 years as a Microsoft ETL Developer in the Healthcare Industry
  • 9 years as the CIO for an ecommerce retail company
  • 6 years as a Microsoft Technical Trainer
  • 5 years in Research & Development for an electronic gaming device manufacturing company
  • 5 years as a systems & network engineer for a major financial institution
Joe's experience includes many facets of the IT profession including systems and network administration, back office server administration, design and development in several computer languages, database architecture and design and ETL design and development. He has experience with the complete SDLC "Life Cycle" including design, development, testing and deployment. He has held management positions from Team Lead to Chief Information Officer. Joe is a dedicated team player and truly enjoys sharing his knowledge, experience and expertise with others.

John Cone
MCSE, MCSA, MCDST, CTT+, Security+, Network+, A+

Student descriptions of John Cone include:

  • "Really appreciated that John shared his real world experience and sharing the diagrams he created to make the material more understandable. Plus John worked to draw out the class's experiences that applied to the material."
  • "I was very pleased with John Cone's style of instruction. Not too overbearing or dry, but very informative and easy to follow. His personable presentation also kept me interested, as he was teaching from actual knowledge and not just reading from a book."
  • "Really great. Good sense of humor and keeps your interest really well."
John is a Microsoft Certified Trainer and IT Security Instructor with more than 24 years teaching/training experience and 38 technical certifications. He is also a certified secondary school teacher. He was a staff instructor for Southern Methodist University, as well as for Heald College Fresno. John has helped many companies align their IT strategy with business strategy in order to support their business objectives. Some of John's contracting/consulting/training clients include C.A. Edwards, CAPC, NHMCC, B&V Technologies, Junior Achievement, Time Warner Cable, Shell, Schlumberger, Halliburton, Boeing, McDonald Douglas, Ikon, 3M, Compaq (HP), BMC Software, SBC, AT&T, EDS, Baker-Hughes, Motorola, Dell, EPCC, City of Orange CA, The US Air Force, Marines, Navy and many others. Currently, He is the Founder/CEO of MultiSoft Training, Inc.

John Jordan
MCT, PMP, Project+, CISM, CRISC, ITIL Trainer, Six Sigma Green Belt, MOF Accredited Trainer, CCA, CSE, CIW CI

For more than fourteen years, John Jordan has provided information technology solutions to private and public sector clients. His expertise includes: project management, network analysis and implementation, business planning and support; design, development, and deployment of web, multimedia, and e-commerce; database development and administration, data security, and training and support for all software and technical devices. He has performed management services for telecommunications, heath care, manufacturing, multimedia, insurance, non-profit, distribution, retailing, high-tech, government, and professional services, located throughout the United States and Canada.

John Jordan is a charismatic individual with vast technical knowledge and skill. He was an Adjunct Professor for the Department of Computer Information Systems for Strayer University and ITT Technical Institute. He frequently trains and supports technical and non-technical personnel throughout the United States and Canada.

John teaches Microsoft and ITIL courses for MyITstudy

Jose Gosende Alvarez

Jose holds a bachelor's degree in science and a master's in computer science. He has worked for more than twenty years as an educator, software programmer and network engineer. He became a Microsoft Certified Trainer in 1998. He has been active ever since doing consulting, programming and training. He has taught a wide range of courses aligned to his certifications which include SQL Server 2008, SharePoint 2007 and 2010, Visual Studio 2008 and 2010. Currently, he is updating all of his certifications to the latest versions.

Karen Lyncook

"Karen is great instructor. She presented the material in a clear and concise manner which made it easy to learn.She also provided many examples which aided us in grasping complex knowledge areas." -Danny, Ottawa.

"Karen has a very clean and easy to understand structured approach. She is a knowledgeable adaptive instructor with ability to take individuals into attention." - Geoffrey, Toronto

"In Karen's class, there was lot of interaction between the students and the teacher. We learned in a fun like environment." - Khalid, Waterloo

Having over 15 years of experience working on web, software, and systems implementation projects has provided Karen with a broad spectrum of knowledge and skills. Her previous roles encompass managerial positions in project management, procurement, production, data collection, client services, and editing in publishing, manufacturing, and printing industries. Karen's main focus has been on developing, implementing, and improving project and operational processes and procedures. She has an Honors in Psychology and holds a Master's certificate in Project Management from the Schulich Executive Education Centre. She is also PMP and ITIL certified with over 1500 hours of professional certification training experience.

Loren Lazarony

Loren is a certified Project Management Professional (PMP) from New York City specializing in communication management and business skills development. He has a degree in Business Administration and additional professional experience in both the not-for-profit and corporate sectors in the areas of marketing, operations, and finance. Seeing himself as a bit of an evangelist, Loren enjoys bringing a project management focus to previously non-project management oriented organizations. Since moving to Germany in 2007, Loren has provided project management expertise, communication support, and business skills training to professionals and organizations in Southern Germany.

Magaline D. Harvey

"Magaline was amazing and her teaching methodology was great." - Carla Disconzi Seitenfus, AGCO

"Magaline presented everything in a logical way and helped us understand what was important to pass the test." - Pam Meiners, Hilton Worldwide

"Magaline's class was excellent. She is extremely knowledgeable. She is very good at explaining and rewording ideas." - Tim Daly, DOM & TOM

Magaline Harvey is a hands-on, results-driven business and technology leader with 10 years of experience and has a successful record of working with companies ranging from start-up operations to Fortune 500 global entities. Her broad-based expertise includes project management consulting services to private and public businesses. She has been recognized as an empowering motivator and mentor with a unique blend of technical depth, interpersonal strengths, and business savvy; adept at building and leading diverse cross-functional teams and matrix management of complex projects.

Martin Levman

Marty has extensive experience with some of the largest corporations in both Canada and the US including most of the big five Canadian banks, General Electric, BestBuy, Chapters Indigo and many government ministries. He has two university degrees and multiple IT and financial certifications including the PMP, VMWare (VCP5), MCDBA, MCSD, MCSE and Oracle DBA designations. Specializing in the financial, healthcare and e-retail areas, he has worked in multiple capacities as both a development and operations DBA, an IT manager and an IT project manager.

Nick Beqo
MCT, MCSE, CNA, A+, Network+,Security+, CDIA+

Nick has coupled effective training experience with hands-on technical skills since 1985. He started his career as a technical trainer for Radars and Military Technology, continued as a teacher of Math and Physics in public school, and now he is an IT Trainer for Microsoft and CompTIA exams.

Nick is approachable, humorous, empathetic, motivational and able to build genuine rapport with individuals from all cultural backgrounds. He handles training with great spontaneity and responsiveness to the personality, level, and style of his students and is in authentic communication with the students at all times. Nick checks student progress regularly and gives immediate, honest feedback.
Nick uses a variety of techniques that focus on the functions students need competence in and a variety of resources, including materials and data supplied by the students, to work in a more intensive way. Nick teaches at the students' pace and measures the results of his training by the level of knowledge they attain!

Nicola Farquharson
MCT, CTT, B.Sc. Computer Studies with Management

Nicola has 15 years of work experience, of which 3 years are in Training and Development related field. She has held managerial positions (IT Consultant, Operation Manager & Program Expert) in multinational as well as local companies before establishing her own online consultancy company (SureSolution),serves as an associate consultant and a freelance corporate trainer to several established training provider throughout Jamaica, Suriname, United State of America, Canada and India. She has facilitated over 250 participants from various multinational and local corporations including EMC, RBBT, Jamalco, LIME, First Global, Pan Caribbean Bank, Jamaica Sugar Research, US Army, Telesure Suriname, Government Ministries in Jamaica and Suriname.

Obi Nwaojigba
MCP, ITIL, VMWare, CCNA, CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Project+, RedHat Certified, MCSA & MCSE (Security)

Obi is a graduate of IT, with a Master's degree in IR. In addition, he holds about a dozen IT Certs. Obi has a record of excellence in a comprehensive range of disciplines. With over 13 years of working experience in training, IT administration & management, he has acquired a thorough understanding of industry "best practices" for IT, instructional design, course development and delivery methods.

Parvinder Randev

Parvinder holds B-Tech in Computer Science and Engineering and MBA in Information Technology and International Business.
He also holds various Microsoft Certifications and is ITIL, SCRUM Master Certified and Six Sigma Green Belt. He has years of cross-platform experience and comprehensive skills in planning, deploying, supporting, maintaining, and optimizing IT infrastructure for major Fortune 500 companies including Microsoft, CSC and Fiserv. Parvinder has successfully managed several research and IT projects in his career. Parvinder has proven abilities in training and development with certifications earned such as Computer Sciences Corporation Certified Internal Trainer and Microsoft Certified Trainer.
Parvinder teaches Microsoft courses for MyITstudy

Plamen Iliev

Plamen is a Microsoft Certified Trainer with more than 12 years of experience in the IT field. He has worked as a consultant, technical coordinator and Senior Support Engineer for several Hewlett Packard Customers in Europe, Middle East and Africa. He has worked in a Microsoft Gold Certified Partner company as a Microsoft Consultant and Trainer. He has a master's degree in Electrical Engineering with a specialization in Biomedical Electronics and a second specialization in Business I.T. Palmen has 7 years of experience as a Senior System Administrator, 3 years as an IT Architect/Consultant and Trainer, and 12 years in the IT field.

Praveen Pukhrambam
MA,MBA,ITIL Expert, PRINCE2 Practitioner

"I really appreciated that the entire course and exam was all online which was totally convenient for me. Praveen explained the information in complete detail and kept the students engaged in the course. He is a great instructor." - Tonya, Greater St. Louis area, McFadden Consulting, LLC

"Praveen was very knowledgeable was able to apply ITIL with easy to understand examples, took time to create diagrams to depict pictures." - Lori, Greater Detroit area, Tata Consultancy Services

"Praveen Pukhrambam was my instructor and he had a great teaching style. Not only did he teach us how to pass the test, but I felt that he enhanced my knowledge of the ITIL Framework. With his great instruction I was able to score a 37/40 on the exam. He is very knowledgeable and a good instructor." - Lloyd, Washington DC area, Booz Allen Hamilton

Praveen has 7 years of experience working on IT and financial projects with Chase Bank, General Motors, Dell Global Financial Services, HSBC, AOL, Toronto Star (Canada) and ITES enabled industries. He is a certified PRINCE2 Practitioner and an ITIL Expert, and has trained a number of IT and project professionals for ITIL framework in US organizations, such as Lockheed Martin and in Australian organizations, such as Datacom (Perth), IBM, Victorian Police Department (Melbourne), Grant Thornton and Coles (Sydney). With several years of teaching background, Praveen brings immense knowledge, expertise and enthusiasm to the classroom and ensures that all his students have a great learning experience. Praveen holds an MBA and a Masters in American Literature.

Richard Mather

"Richard gave a lot of real life examples and good insight on test and questions." - Christopher Dutton, JBS

"Richard's instructions were very detailed. He provided a lot of knowledge and easy to remember techniques." - Lydia Modrzewski, LexisNexis

"Richard was very knowledgeable, attentive, helpful, prompt and organized like a PMP master." - Deanna Pugel, New Directions Behavioral Health

Richard Mather is an accomplished manufacturing engineer with extensive experience in the high tech manufacturing environment and managing projects. In addition, he has been involved with regulatory labeling and RoHS/WEEE compliance (Restriction of Hazardous Waste and Waste Electrical and Electronic Equipment directives). An Electronics Engineering graduate and Certified Project Management Professional (PMP), Rick has expertise in all facets of the project life cycle. He has worked on international assignments from the establishment of a configuration center in Dundalk, Ireland to licensing a manufacturing facility in Oslo, Norway with Tandberg Data. He has spent the last several years launching new products for companies such as IBM, Sun Microsystems, HP and Dell into the manufacturing environment in Penang, Malaysia. This gives him a great perspective on virtual teams and working across cultures.

Richard teaches ITIL for MyITstudy

Robert Hoover

Robert has been working in Information Technology for more than 20 years, beginning in the early 1990's with the U.S. Air Force, later working as a bench tech in a locally owned computer store and, finally, in the corporate world as an Infrastructure Specialist. Robert has worked in Desk-side support as well as in a Data Center supporting servers and Network Infrastructure.

Robert has experience with almost all of the major pc manufacturers including HP, IBM/Lenovo and Dell. He has also successfully led multiple Operating System migrations, starting with Windows for Workgroups all the way to Windows 7.

Robert Lamb
PMP, CTT, Network+, Security+

Robert starting his IT career in 1981 and immediately embraced two management philosophies: always work issues from the client's perspective, and use project management as you work to meet their needs. He has worked on a diverse range of projects in software customization, data/hardware migrations, system designs and process improvement, and he has helped several organizations define programming, project, and SDLC standards.

His experience includes manufacturing, distribution, and entertainment industries. He is known for his patient, willing to put in extra time for his students, and ability to communicate complex topics.

Robert Leithiser
MCT, Authentic Intelligence, Corona CA, 951-520-9040

Robert's experience includes Predictive Analytics Research Consultant & .NET/SQL Platform Principal Consultant/Architect Microsoft Certified Master SQL Server (MCM), PhD ABD Autonomous Machine Learning, and being a Microsoft Certified Trainer (MCT) specializing in SQL, Business Intelligence, TFS, BizTalk, SharePoint, and .NET.

Robert has nearly 30 years in Software development, project management, software architecture, relational databases, and simulation/correlative modeling for near-real-time Business Intelligence (BI). He is in process of finishing a doctorate degree in the area of autonomous problem solving for machine learning frameworks. He recently left Microsoft Corporation after nearly 13 years and now brings his real-world experience to the classroom. Since leaving Microsoft, he has delivered Microsoft official curriculum for SQL Server, SharePoint, and .NET with excellent results. Robert maintains a blog at http://bobleith.wordpress.com and a public LinkedIn profile at http://www.linkedin.com/in/bobleith.

Ron Villmow

Ron has a bachelor's degree in Electrical Engineering, and his masters programs include Education, Administration, Computer Science, Information Technology and Business Intelligence. He enjoys teaching, and has taught college-level Computer Science, Network Hardware, Programming, Math, Databases, and Business Intelligence for more than 20 years!

Ron's professional experiences include being a SQL and Business Intelligence Developer, Database Analyst, Programmer Analyst, Design Engineer, Systems Engineer, Network Administrator, Consultant and Business Proprietor.

Ron greatly enjoys helping professionals achieve their dreams and goals.

Sandra A Strech

"Sandra had a nice, helpful & caring attitude. The pace at which she conducted the class was perfect" - Melissa, Virginia Beach

"Great class. Sandra's teaching methods keep the students engaged and aware. Perhaps the best crash course time ever had" - William, Washington D.C.

"Sandra's teaching methodology was key. The examples, highlighting of important items and knowing which items were focus areas in exam helped" - Ashley, Virginia Beach

"Sandra seemed very thorough; small size class made for good participation and learning. The instructor was very encouraging" - Christopher, Philadelphia

Sandra Strech has 15 years of experience in the field of project management. She facilitated highly visible Business Process Reengineering projects using excellent facilitation, leadership and presentation skills. She has developed federal and local government programs in health, human services and education and won an award for developing HIV Care Act program for the State of Illinois. Sandra wrote a Master's degree program for Southern Illinois University and created the Office of Institutional Research and Reports for Kishwaukee College. In San Diego, she developed a Department of Education program for the San Diego State University Foundation before working with the County of San Diego. Sandra holds a Master's degree in Public Administration with majors in Program Evaluation and Human Resources Management and a Bachelor's degree in Psychology. In addition to her PMP, Sandra is a Certified Community Transit Manager with more than 2500 hours of professional certification training experience.

Scott Ferrin

"The pace of Scott's class was great. He gave us just the right detail of information." -Michael Magalsky, Micron Technologies, Inc

"Scott provided a great depth of information. The homework he gave us was long but very useful." -Dana Boesen, IO

"Scott's class was engaging, energetic, and very helpful. He communicates very well and paced the class nicely. I really enjoyed it." - Gregory Koprowicz, Independent contractor

A leader in developing project management focus in non-project management oriented companies, Scott Ferrin has 15 years of experience in project management. Scott has worked, led and delivered project outcomes in financial services, education, and mining. He has expertise in the key phases of project development including initiating and planning. His ability, to think strategically about the impact of a project and the potential stakeholders affected, has led to recognition as a key strategic partner with HR functions. Scott has led project management focused training in previous roles, and has provided strategy training. He holds a Bachelor of Arts degree in Business Administration and an MBA. In addition to his PMP certification, he is a Senior Professional in Human Resources.
Scott teaches ITIL for MyITstudy

Scott Hamilton

"Scott's attitude was great. His class was very well organized." - Brandon Bennett, Sierra Nevada Corporation

"Scott kept the training fun and the material in testing. Scott was very supportive and reassuring. He is a great coach." - Randy Bries, Genova Technologies, Inc.

"Scott's instruction methodology is exceptional. Scott is one of best instructors I have had in any academic testing." - John Traughber, CW-CRE-PGE

Scott is a certified Project Management Professional (PMP) with over 15 years of experience in the disciplines of classroom training, business analysis and re-engineering, process consultation, and operational management. Scott worked for over 20 years at California State Automobile Association where his projects and training programs encompassed a diverse range of specialized areas such as IT, Mobile technology, Support Services and web-portal implementation. Scott holds a Bachelor of Arts degree from Sacramento State University where he studied theatre directing and production. Scott incorporates his theatre, business, and training background to provide his students with a learning experience that is both educational and entertaining. Scott says, "I enjoy all aspects of teaching and take pride in bringing such a valuable set of project management tools and processes to our business professionals."

To learn more about Scott, visit his LinkedIn profile

Taysier Hamad

Taysier Hamad is a certified Project Management Professional (PMP) with over 28 years of experience in the field of IT infrastructure services and project management. He managed IT Infrastructure and systems management projects across many different sectors. His background encompasses managerial positions in Quality Management, IT-Consulting and Business Development. He holds an MBA degree from Johannes Gutenberg-University in Mainz/Germany.

Torri Stokes

"Torri's brilliant command over the subject and an informal style of course delivery were very helpful. Thank you Torri for making ITIL interesting" - Nasir, Columbia

"I really liked Torri's teaching methodology and pace at which she taught" - Uma, Columbia

Torri has been working in the IT field for about 7 years with a focus on the manufacturing environment. She began her career as an Operations Manager working with an IT outsourcing company and later developed tremendous passion for Project Management. Currently, she is working as a Project Manager for Cisco Systems, Inc.. She also attended what was formerly known as NIT, National Institute of Technology (now Everest Institute) where she obtained a certificate in Computer Technology and Electronics. She then attended and obtained her Bachelor's degree from Siena Heights University in Adrian, Michigan. It was during this time that she had developed a strong interest in business management and marketing. This business interest along with her experience in computer technology background was the perfect complement to her career interest. Torri has a strong profile in Project Management with certifications like PMP, CCNA and ITIL Certifications.

Yves Jordan

Yves is a Project Management Professional since 2006. He has over 16 years of professional experience in different sectors (Research, Metallurgy, Education, IT). As he was working for a small service provider company dealing mainly with electronic data processing, Yves could implement and apply best practices where these were missing. Leader and good team player, he was responsible for small and medium-sized teams and enjoyed working in multi-cultural environments. Yves also holds a PhD in Physics from the University of Orlians, an ITIL foundation and Six Sigma Green Belt certifications.

© 2013 MyITstudy.com. All Rights Reserved.

Home | About Us | ITIL Classroom Course Benefits | Better Than Competitors | Comprehensive and Effective | Enrol for Classroom Course | ITIL Classroom Course | Foundation Class Methodology | ITIL Foundation Course | ITIL FAQs | ITIL Online Courses | ITIL Training | ITIL Certification | ITIL CSI Training | ITIL OSA Training | ITIL ST Training | Foundation Online Training | Affiliate | Login | Contact | Feedback | Sitemap

ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Privacy Policy