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Money Back Guarantee

Our confidence in our quality is reflected by the fact that we are the only ITIL Foundation training provider in the industry to offer a Money Back Guarantee.

We guarantee that you will be successful on your ITIL® Foundation Exam after attending our classroom training program, or we will pay for your exam retake. If you fail again, then we will refund your money.


The ITIL Foundation Exam will be conducted by MyITstudy on the last day of class at the training center. Our guarantee states that if you fail on the first attempt, then you are allowed to retake the ITIL Foundation Exam within three months. If you fail a second time, then we will refund your course fee.

Terms and conditions

Our Money Back Guarantee will not apply if the student:

No exceptions to the terms and conditions of this Money Back Guarantee will be made under any circumstances.

Please Note: